Privacy Policy

A legal disclaimer

Last updated: [Insert Date]

Crown Crest Catering Event & Supplies we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.crowncrestcateringeventsupplies.co.za or use our services related to catering and furniture rental/sales.

By accessing or using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Billing and delivery address
Event details (such as date, location, and service requirements)
Payment-related information (processed securely through third-party providers)

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

Provide and manage catering and furniture services
Respond to inquiries, requests, and bookings
Process payments and send invoices or confirmations
Improve our website, services, and customer experience
Send service-related communications or promotional messages (only where permitted by law)
Comply with legal and regulatory obligations

SHARING YOUR INFORMATION

We do not sell or rent your personal information. We may share your information only in the following circumstances:

With trusted third-party service providers (e.g., payment processors, delivery partners) strictly for business operations
To comply with legal requirements, court orders, or law enforcement requests
To protect our rights, property, or safety, and that of our customers

All third parties are required to keep your information confidential and secure.

COOKIES & TRACKING INFORMATION

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can control or disable cookies through your browser settings; however, some features of the website may not function properly as a result.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective when posted on this page, with the updated date noted above.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

CROWN CREST CATERING EVENT & SUPPLIES

Email: sales@crowncrestcateringeventsupplies.co.za
Phone: +27(53) 004 0601
Address: 104 Rondom St Oosterville, Upington, 8801